CMSWire

CMSWire publishes customer experience (CX) news and journalism, describing itself as serving 5 million CX and digital experience professionals since 2003. Editorial channels cover marketing and CX leadership, AI in customer experience, modern customer service and contact centers, component content management, digital experience platforms, digital and media asset management, hyper-personalization, journey orchestration, customer data platforms and modern ecommerce.

The site runs shows including The Digital Experience, Beyond The Call and CMO Circle, a CX Decoded Podcast, and publishes market guides, research reports and white papers. It also lists an Advertise Here option, a product directory, an editorial calendar and the IMPACT Awards, and hosts webinars and conferences.