US consumer reviews and complaints platform covering products and services
ConsumerAffairs is a US site publishing consumer reviews, buying guides and complaints across categories such as auto, home, senior and finance.
ConsumerAffairs publishes consumer reviews, buying guides and news across categories including auto, home, senior and finance, covering tax relief companies, gold IRA companies, reverse mortgages, HVAC companies and bathroom remodeling contractors, and customer reviews of named companies including CarShield, American Dream, Sunrun, American Home Shield, ADT and Rocket Mortgage.
The site describes its process in five steps on the homepage: people share real experiences, the company verifies, analyzes and curates reviews, businesses engage with customers to resolve issues, readers are matched to a company based on data from other users, and support continues at every step, alongside a section for businesses to write or respond to reviews.
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